Effective Date: 03.04.2012
No responsibility is taken for the misuse in any way of the information provided on this web site. Although great care and research went into creating the content, it is not meant to be used as a substitute for modern medical intervention. None of the information provided is meant to act as a prescription, medical advice or therapeutic advice. None of these products are intended to diagnose, treat, cure or prevent any disease. No liability is taken by Alford I-Enterprises arising out of the misuse or otherwise.
PAYMENT TERMS AND OPTIONS
We accept VISA, MasterCard, Discover, PayPal, Personal Checks, Money Orders, and eLayaway.
Don't forget to place HealthyHeartHelp and your order number on the check. Items purchased with a personal check will not be shipped until funds have cleared. In the event that a personal check does not clear, it may be tried up to 2 additional times before the order is canceled.
If an incorrect address or zip code is entered for your order, or is rerouted from its original destination, the customer assumes the $5.00 UPS charge for the correction and agrees that Alford I-Enterprises may charge this fee to their credit card. Of course, if we make the error, we pay the $5.00 charge.
SHIPPING COSTS AND SCHEDULE
All orders will ship within 7 days (excluding Saturday, Sunday and Holidays). If for some reason your order is delayed, you will be notified by e-mail.
All UPS Rates are based on total order amount. All rates include a handling fee.
All Items shipped to Alaska or Hawaii are assesed a $6.00 fee.
Alford I-Enterprises cannot be held responsible for any loss, damage, detention, or delay caused by the elements, fire, strike insurrection, riot, shortage of goods or transportation, civil or military authority, or by any other cause which is unavoidable or beyond reasonable control.
If our products are defective in some way due to damage sustained in shipping, save all the shipping materials and do not use the product.
Please call us at 866-631-0970 within 24 hours so we can report the damage to the carrier. Be sure to always inspect the packages at the time of receipt. If you receive a package that has been damaged, make sure you report this to your driver and have him make a note of this fact on his delivery sheet. If the driver does not do this and you accept a damaged box, the carrier might not pay the claim of damages.
If we do need to authorize a return for any reason, please make sure the items are packed in the original manner so damage does not occur. If there is damage due to inadequate packaging, no credit will be issued.
A Return Authorization Number is required for all returns. All return shipments must be freight shipped prepaid and clearly marked with the Return Authorization Number issued by Alford I-Enterprises. All authorized returns are subject to a twenty-five percent (25%) restocking fee. Returned goods must be in an unused resalable condition, and may not be older than six (6) months. Freight collect returns will not be accepted. Damaged merchandise or items requiring re-packaging will be billed at full repair cost. In addition, Alford I-Enterprises reserves the right to refuse such shipments. Parts are not returnable for credit.
Alford I-Enterprises reserves the right to make the final determination as to whether the specific warranty is applicable to the returned item. Alford I-Enterprises retains the right to use its discretion as to whether the product under warranty will be repaired or replaced.
ORDER CANCELLATION POLICY
Order cancellations MUST be received in writing via fax (866.479.6354) or email (firstname.lastname@example.org) prior to shipping information being generated for the order. Orders cannot be canceled once shipped. See Return Policy for further information.
GIFT CARD POLICY
Alford I-Enterprises is not responsible for lost, stolen, or deleted electronic Gift Cards. Electronic Gift Cards cannot be duplicated or forwarded. The electronic Gift Card amount reflects U.S. dollars and is not for resale or transferable.